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Monday, September 16 • 11:00am - 12:00pm
Using evidence for impact: the client-consultant relationship

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Brendan Rigby (Victorian Government),  Zoe Enticott (Department of Education and Training, Government of Victoria)

The client-consultant relationship has evolved to become an integral part of the delivery of evaluation services for government. There is an increasing need for the expertise, objectivity and capacity that consultancies can bring and contribute to building the evaluation evidence base of what works and what doesn't.

This panel discussion will explore the changing nature of the client-consultant relationship, unpacking the crucial elements of a quality relationship and provide practical examples of how two Victorian Department of Education and Training (DET) staff and two external evaluation consultants have worked together to address the anticipated and the unanticipated challenges throughout the delivery of an evaluation.

Moderator will introduce panellists and guide the discussion with key questions, followed by questions from the audience.
  • How do you define 'evaluation'? How do you work in partnership to develop a shared understanding of the purpose and value-creation of conducting an evaluation?
  • What are the most important factors underpinning a strong client-consultant relationship?
  • What power-dynamics are prevalent in the client-consultant relationship and how might these dynamics shift throughout the process of conducting an evaluation?

Moderator: Jess Dart, CEO & Founding Director, Clear Horizon

Chairs
avatar for Donna Stephens

Donna Stephens

Research and Project Manager Wellbeing and Preventable Chronic Diseases Division, Menzies School of Health Research

Presenters
avatar for Brendan Rigby

Brendan Rigby

Manager, Department of Education and Training
In my current role as Manager of the Integration and Evidence Unit, I lead the strategic and operational implementation of initiatives to support the improvement journeys of Victorian government schools. My team acts an interface between policy and practice, brokering the generation... Read More →
avatar for Matt Wright

Matt Wright

Partner, Deloitte Access Economics
Matt is a Partner in Deloitte Access Economics’ National Education Practice, responsible for leading our significant contributions to School Improvement and Vocational Education and Training policies and programs. Matt is recognised for a decade of leadership in the design, implementation... Read More →
avatar for Ruth Aston

Ruth Aston

Postdoctoral Research Fellow, University of Melbourne
Dr Ruth Aston is a Research Fellow at the Centre for Program Evaluation. Ruth has project managed several large-scale evaluations across Australia and internationally. She has a background in public health, including working on a three-year national project investigating the workforce... Read More →
MK

Megan Kerr

Manager, Evaluation, Victorian Department of Education and Training
Megan is a public policy professional with over 15 years experience in policy and program design, implementation, evaluation and research. Megan has worked across education, health, and community development settings in the government and non-government sectors and is currently the... Read More →
avatar for Jess Dart

Jess Dart

CEO & Principal Consultant, Clear Horizon Consulting
Dr Jess Dart is the founder and CEO of Clear Horizon, an Australian-based specialist evaluation company. Having received the 2018 Outstanding Contribution to Evaluation Award from the Australian Evaluation Society (AES), Jess is a recognised leader with over 25 years of experience... Read More →


Monday September 16, 2019 11:00am - 12:00pm AEST
C2.1