CatholicCare NT is currently in the final stages of a cultural shift in relation to evaluation. We have been guided and supported by Samantha Abbato from Visual Insights People, who has made the journey engaging for staff at all levels. As we move towards refining our qualitative and quantitative strategies for outcome measurement, we are embedding evaluation practices throughout our policies and procedures, and within our recruitment processes. it has been an exciting and interesting experience, and one which will enable us to truly demonstrate the difference we are making in our clients' lives.